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SVT: You are a “homeowner advocate” – What does that mean, what is its significance and why is it needed? DF: Remodeling and home improvement have below average customer satisfaction levels when compared to 11...

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I have lived in Palo Alto since I was eight. Nevertheless, a few years ago I was amazed to learn that Jack Kennedy ¬¬– yes, that Jack Kennedy: JFK, John Fitzgerald Kennedy, America’s 43rd president,...

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