Tavis Lampman, Chef Concierge At Fairmont San Jose Awarded Les Clefs D’or USA



Fairmont San Jose chef concierge inducted into Les Clefs d’Or USA Concierge Association, first in Silicon Valley history –


SAN JOSE, California – February 2, 2017 - Fairmont San Jose is proud to announce Les Clefs d‘Or USA has inducted Tavis Lampman, Chef Concierge at Fairmont San Jose, into the esteemed national association of professional hotel concierges. Mr. Lampman is the first Silicon Valley member in the organization’s thirty eight year history.

Les Clefs d’Or (pronounced “lay clay door”) is French and translates as “keys of gold.” Crossed gold keys displayed on hotel concierge lapels assure travelers they are dealing with a seasoned professional who is dedicated to serving their every need. Les Clefs d’Or concierges have a minimum of five years’ experience and have fulfilled intense membership and service requirements.

Dedicated to service excellence, Mr. Lampman has been a concierge at Fairmont San Jose for nearly 10 years. Lampman has been a member of the Silicon Valley Concierge Association (SVCA) for eight years and was awarded the SVCA ‘Best Concierge’ Award in both 2012 and 2015. During his tenure at Fairmont San Jose, he has received the Employee of the Month award a notable six times.

Michael Musarra, General Manager Fairmont San Jose adds, “On behalf of all of our colleagues I commend Tavis on this career achievement. Tavis’ strong leadership at the heart of our concierge team demonstrates the level at which we strive to deliver extraordinary service to our guests. It is an honor to have the first Silicon Valley member of Les Clefs d’Or USA at the Fairmont San Jose.”

Lampman joins an elite group of Fairmont Hotels & Resorts Les Clefs d’Or concierges. Mr. Thomas Wolfe, who brought the Concierge profession to the USA at The Fairmont in 1975, and presided over the United States’ admission as the 19th section of Les Clefs d’Or in 1978, still practices the concierge craft at Fairmont San Francisco today and served as Lampman’s mentor. The California collection of Fairmont Hotels and Resorts now proudly has seven members of Les Clefs d’Or.

Les Clefs d’Or professionals have a never-ending network of acquaintances, friends and colleagues from around the world to assist them in meeting and exceeding guest demands. Known for rolodexes worth millions, Les Clefs d’Or concierges are in the enviable position of being able to recommend destinations, businesses, companies, and/or products to thousands of business and leisure travelers throughout the world. Members of Les Clefs d’Or USA represent over 275,000 hotel rooms nightly at more than 250 primarily four and five-star properties and constitute the only national association of professional hotel concierges in the United States.

About Fairmont San Jose
Fairmont San Jose, located in the heart of Silicon Valley, combines high-tech excitement with the elegance of Fairmont style. The hotel offers 805 deluxe guest rooms, including 77 luxurious suites, and 65,000 square feet of state-of-the-art meeting space, presented with the perfect balance of contemporary and traditional designs. The 20th floor is devoted to a collection of grand penthouse suites, with its own private boardroom and spectacular city views. The 4th floor (Cabana Level) features lavish style rooms framing a 58’ swimming pool, sun deck, men’s and women’s saunas, steam rooms, health club and spa. Become a fan of Fairmont San Jose. For more information or reservations, please visit fairmont.com/san-jose or follow us on Facebook, Twitter, Instagram, and FairmontMoments.

About Fairmont
Fairmont Hotels & Resorts connects guests to the very best of its destinations worldwide, providing travelers with memorable travel experiences, thoughtful and attentive service and luxury hotels that are truly unforgettable. Each Fairmont property reflects the locale’s energy, culture and history through locally inspired cuisine, spirited bars and lounges and distinctive design and decor. With more than 70 hotels globally, and many more in development, the Fairmont collection boasts some of the most iconic and distinctive hotels in the world. This extraordinary collection includes The Plaza in New York, The Savoy in London, Fairmont Grand Del Mar, Dubai’s Fairmont The Palm, Fairmont Peace Hotel in Shanghai, Fairmont San Francisco and Fairmont Le Château Frontenac in Québec City. Fairmont is part of AccorHotels, a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4,000 hotels, resorts and residences, as well as in over 2,600 of the finest private homes around the globe. For more information or reservations, please visit fairmont.com.

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